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When DPI matching is not possible, the unscaled setting will still mean the full resolution is sent but without DPI matching. This can result in small text and icons in apps and desktop sessions. The DPI can still be set within the VDA after session launch, resulting in the desired text and icon sizes, though this is not possible on RDS desktops, or seamless applications.
In a session, when you change the DPI settings and relaunch it, the size of the session window might not be appropriate. As a workaround, resize the session window. There are a couple ways to resolve this.
Method 1 — set the scaling the same on all your displays This change will affect all your applications and you may find that buttons and windows are too small on one display or too big on another. Right-click anywhere on your desktop and choose Display settings. You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions.
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Log in to Verify Download Permissions. Reverting the VDA from back to 7. This behavior is to be expected. In later versions from 7. To get this to work on Windows endpoint devices, users would need to set the DPI settings in Citrix Workspace to "no". To do this, right-click on the Citrix Workspace App icon in the system tray. Select "Advanced Preferences".
Citrix receiver scaling issues
You can configure this feature using the Group Policy Object template and Advanced Preferences dialog. Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Symptoms or Error When user launches an application using an extended monitor, the mouse is offset. It works fine with one monitor but cursor is offset when used with extended monitor.
Feature enhancement is included in Citrix Receiver 4. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required.
Close Submit. Sign in to follow this Followers 0. Yogesh Varsani 0. Yogesh Varsani 0 Members 2 posts. Posted April 29, Hi All, An long standing issue within our organisation at the moment, and only came about when we migrated to Windows 10 virtual machines.
Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Posted February 12, Hey , Did you manage to find the fix? Hicham Boughaba 2. Hicham Boughaba Enthusiast 2 Members 18 posts. Posted February 13, Hi both, Afraid not.
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